Privacy Policy
At Poonam Herbal Atmiya, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website, you consent to the practices described in this policy.
Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address, payment details.
- Non-Personal Information: IP address, browser type, and usage data.
How We Use Your Information
- To process and fulfill orders.
- To communicate with you regarding your orders or queries.
- To improve our website and services.
- For marketing purposes (with your consent).
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Payment gateways for secure transactions.
- Logistics providers for order delivery.
- Legal authorities when required by law.
Security Measures
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
For any privacy-related concerns, please contact us at [Your Email Address].
Terms and Conditions
Effective Date: [Insert Date]
Welcome to Poonam Herbal Atmiya. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.
Use of Our Website
- You must be at least 18 years old to use our services.
- All information provided by you must be accurate and up-to-date.
Orders and Payments
- All orders are subject to availability and acceptance.
- Prices are inclusive of applicable taxes unless otherwise stated.
- We reserve the right to cancel any order due to pricing errors or stock issues.
Intellectual Property
All content on our website, including text, images, and trademarks, is the property of Poonam Herbal Atmiya and protected by copyright laws.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Modifications
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.
For any questions, contact us at [Your Email Address].
Cancellation and Refund Policy
Effective Date: [Insert Date]
We aim to ensure customer satisfaction with every purchase. This policy explains our process for cancellations, returns, and refunds.
Cancellation Policy
- Orders can be canceled within [timeframe, e.g., 24 hours] of placing the order.
- To cancel, contact us at [Your Email Address] or [Phone Number].
Refund Policy
- Refunds are applicable only for defective or damaged products.
- Refund requests must be made within [timeframe, e.g., 7 days] of receiving the product.
- Refunds will be processed within [timeframe, e.g., 5-7 business days] after approval.
Return Conditions
- Products must be unused and in their original packaging.
- Proof of purchase must be provided.
- Return shipping costs will be borne by Poonam Herbal Atmiya only for defective items.
For any cancellation or refund inquiries, contact us at [Your Email Address].
Shipping and Delivery Policy
Effective Date: [Insert Date]
At Poonam Herbal Atmiya, we strive to deliver your orders promptly and securely. This policy outlines our shipping and delivery practices.
Shipping Locations
We currently deliver to [list of serviceable locations, e.g., all locations within India].
Processing Time
- Orders are processed within [timeframe, e.g., 1-2 business days].
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Standard delivery takes [timeframe, e.g., 3-7 business days] depending on the location.
- Delays may occur due to unforeseen circumstances such as weather, holidays, or logistical issues.
Shipping Charges
- [Mention if free shipping is offered or specify the charges].
- Any additional charges will be displayed during checkout.
Tracking Information
Once your order is shipped, a tracking number will be provided via email or SMS.
For any shipping-related concerns, please contact us at [Your Email Address] or [Phone Number].
